Hey team #python. I'm looking for some feedback / practical experience from you all.
Hetzner Cloud
https://www.hetzner.com/cloud/
Who’s using it? How reliable is it in the US? Been at Digital Ocean since forever. Now that Hetzner is in the US, I can get double the server for 1/3th (!) the price.
Is it all sunshine and rainbows or are the reasons to stay away?
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@mkennedy much stabler than DO. I moved here because my dinky Hetzner instance didn’t crash and fall over unlike my dinky DO (and Linode) instance
My VM’s in one of their German datacentres
Been using them for over half a decade now
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@jason Cool, great to hear.
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@mkennedy DO has always been rock solid for me, but I hate that every two years my bill seems to double despite me doing my best to upgrade/reduce resources.
I set up a Hetzner account, and they deleted my account in a relatively short period without any warning or notice. I didn't have anything running on it yet, but I hadn't had time (this is days to low digit weeks) to spin one up yet.
So not the best experience but I plan to try them out again.
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@webology @mkennedy Many many moons ago Hetzner had a somewhat bad reputation for hosting spammers. They cleaned that up very effectively, and also seem to remove accounts which fall outside whatever norm they have. See the Subreddit, where such postings occasionally show up. Best guess is that they don't want to spend resources vetting accounts manually, if something is dubious.
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@webology Thanks for sharing Jeff.
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@mkennedy Hetzner is a well-trusted and reliable German hoster with excellent support and reliability. We are running a few production systems at Hetzner for almost a decade without much complaints.
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@mkennedy I've been using Hetzner for many years now - mostly DCs in Germany and Finland though. They have always been reliable, no notes. Pricing is very competitive. I don't see why the US experience would be different.
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@mkennedy
Been using Hetzner for many years now, initially in Europe but soon after they opened the Ashville center I tried and moved most workload there.
I think they have a decent system, started with their old Robot offering, and moved to the Cloud offering, and they have been making huge steps into being more "Cloudy", recently adding S3-like storage.
I manage with them about 10 servers total, most are my own, and some services (like storage box and storage share)
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@mkennedy Can't say anything about how reliable it is in the US but I have pretty much all my projects on hetzner, private and work.
The only exception being some backup storage for OctoPrint's community forums, and a monitor server for OctoPrint's infra, as it made more sense to have that in a different basket than the rest.
No issues to report at all in what now must be almost two decades overall. Stuff is reliable, support is good.
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@foosel Thanks Gina!
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@mkennedy I've been using them for about 10 years now. The pricing was low enough to get a bare metal server. I've never had an issue with them in all that time.
The EU DCs seem to be ok. I expect it should be the same in the US.
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@gabriel @mkennedy Sadly, no bare metal / dedicated options seem to be available in the US (yet?). No server auction either.
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@mkennedy @show I host my Python Podcast on one of my servers with Hetzner in Germany. I’ve been really happy with their service. I usually opt for dedicated servers rather than cloud, and it’s worked great for me so far.
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@mkennedy
They have been around "forever" in Germany.
I'm using it to quickly spin up machines for test projects. I like that there's servers that are billed by the hour and come with docker-installed images. I can spin up a machine, use it for a short time and kill it afterwards paying cents.
There's a Hetzner reddit (https://www.reddit.com/r/hetzner/) which links to a €20 credit you can use for a test month without paying.
Remember to delete servers when not using them, turned off ones cost money.
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@mkennedy Another German hoster just launched in the US. If you're looking for even cheaper servers, take a look at Netcup: https://www.netcup.com/en/server/vps
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@preya @mkennedy Netcup is a service/daughter from my former employer and I can highly recommend it
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@paepke @preya They do look pretty interesting. Thanks.
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@mkennedy @paepke their prices are hard to beat. And I’ve never had problems with performance or availability. Their Webhosting products have some quirks, but server products are really good imo.
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@preya @paepke Thanks. For all of these places, I’m just looking for one big server I can setup and run our docker cluster on. I don’t care about CPanels, built-in app support, hosted DBs, etc. :)
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@mkennedy @paepke Yeah, then they're a good fit. I've been using their VPS products for years and I'm a very happy customer.
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@preya @paepke No contracts? Paid monthly? Hourly?
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@mkennedy @paepke Depends on the project. Have been using all variants. Mostly paid monthly. If you know which product you want to get, I can send you a voucher for VPS and RS (root servers) products.
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@preya @paepke Cool, thank you. What’s the deal with a root server? Is it physical hardware? Just dedicated CPUs on a VM? I wasn’t clear from their website.
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@mkennedy @paepke Yeah, both products are virtualized. RS guarantees you dedicated ressources and VPS doesn't. But honestly, I've never noticed a difference for my kind of projects (typically web applications or self-hosted infrastructure services). I'm running customer projects and private projects all on their VPS products for many years. Only complaint I have: No automated/scheduled backup solution (you need to trigger them manually).
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@preya @mkennedy @paepke
In November I am using their root server products for 7 years without any issues.
They eagerly Report issues. The server management options are simple but sufficient. (Simpler than AWS or azure :blobcatgrimacing: ) And they are cheap.
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@mkennedy We're using it at the charity I'm working with ( https://withgloria.org/ ) because we very much wanted the ability to have our app hosted in a place that would tell red state subpoena attackers to fork() && die();
They've been great so far. Very reliable. Their VPS services are rock solid and well documented. The only thing I could maybe fault them for is slow customer service responses.
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@feoh Thanks. That’s great to hear. And a bonus I hadn’t considered though with the podcast and courses, there really isn’t much interesting to request. Quite the opposite for your project.
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@mkennedy I've had so many problems with their hardware in 2013-2017ish, but I've been a very happy cloud vps customer for a couple years now.
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@mkennedy i have all stuff on their bare metal servers and my old company’s stuff was all on their cloud servers, no problems at all. The bare metal server had a switch failure which was resolved in about an hour, the cloud had a small problem with private networks which took 3 hours to resolve in the past, but this is all for the germany and helsinki data centres. No experience with the us data center. Service for bare metal is really quick if you need a hdd replaced or something.
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