Toot

Written by Matthew Haughey on 2025-02-02 at 00:05

I crossed the bay bridge and they sent me an automated bill. Currently I can't pay it because:

• it can't find my invoice number, which mixes capital letters and numbers and is 13 digits long

• the QR codes on the bill are not true QR codes, they translate to a invoice number not a URL

• you fill out three fields, but error messages don't indicate which of the fields is wrong

Once again I'm begging anyone who operates a public service that they try using their own service once a week.

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