"This week gig workers, trade unions and human rights groups launched a campaign for greater openness from #UberEats, #JustEat and #Deliveroo about the logic underpinning opaque algorithms that determine what work they do and what they are paid. Why, when the restaurant is busy and crying out for couriers, does the app say there are none available?"
“There’s nobody you can talk to. Everything is automated.”
https://www.theguardian.com/business/2025/jan/21/its-a-nightmare-couriers-mystified-by-the-algorithms-that-control-their-jobs
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