People don’t give feedback (be it through interviews, surveys, or anything else) if they don't think anyone is listening.
We have limited time on this earth, and it's natural that people (users are people, btw) would conserve their GAF for things they've learned are likely to actually count.
It's not the most comfortable thing to grapple with, but this means that uptake of requests for people to provide you with data is actually a measure of your social capital with them.
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