@squads
It's more subtle than that usually. Typically, the clients are convinced they do understand the legacy code, but in fact they don't.
Usually a new generation of devs doesn't want to touch the legacy, and a prior generation is too overworked to explain all the intricate workarounds and existing processes that keep the whole mess (sort of) functional.
Almost always there are no clear repeatable regression tests (anymore).
Solving that first surfaces the real challenges.
@jbqueru
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