@UlrikeHahn @jbenjamint
I think a private citizen is ok to block any account for any reason
It’s different with elected representatives who are using this platform to communicate with electorate, especially if it’s a primary means
I don’t think people should be abusive, of course. But being abusive should not permanently bar them from contacting their representatives
And scared/desperate people who absolutely do need help sometimes use abusive language.
I don’t have a solution here, I just don’t think block/mute are the right answer in this specific case,
Even if it’s eg an obvious spambot account as we would need to deal with people recovering from having their accounts taken over by spam bots
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