“By the time it can be captured in numbers, it’s too late.” (Peter Drucker, The Effective Executive, p17)
…
“Of course, visible figures are important but he that would run his company on visible figures alone will in time have neither company nor figures. The most important figures are unknown and unknowable but successful management must nevertheless take account of them…
…It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.” (Deming)
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