@squeakyears @XenoPhage @april in summary: most people forget really quick (repeat every 4-6 month), some people never learn and the exercises have even negative side-effects.
My recommendation: basic security awareness ("bad people exist"), crowd-sourcing the phishing detection (a report phishing button and someone who reacts to the reports quickly) and every technical way that helps that your users don't even have to deal with phishing themselves.
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