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Written by SnowshadowII :maple: on 2024-11-30 at 22:03

@gemelliz Edited for grammar

Here is a list of problems associated with patient portals :

• There is not always an opt-in for both parties (some don't want to utilize a patient portal or aren't technically savvy in utilizing this option

• The communication needs to be real-time rather than on the portal, especially for sensitive or complicated issues

• Security concerns: re-use of the same password for more than one online account

• Portal literacy: Not every patient portal is the same

• Health disparities: Patient may not have access to computers or technology

• The provider may charge for messages and communication

• Limited interaction and lack of communication

• No emotional support

• No knowledge of the healthcare system

A patient portal is a tool that primarily provides access to medical information and records online. Whether you utilize a patient portal or not, consider adding a patient advocate to your team. Advocates often use patient portals to access crucial medical information and records. However, a patient portal does not provide you with a personal and comprehensive approach to navigating the healthcare system. A patient advocate can spend more time reviewing the information with the patient that the portal doesn't provide.

https://gnanow.org/blogs/the-advantages-and-disadvantages-of-patient-portals.html

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