They didn’t meaningfully innovate on software. They “innovated” on hardware by using a tablet and giving it a dock to make older games viable on handheld that weren’t before. Which is fine; it demonstrated the market for handhelds playing real games even with the worst controller the world has ever seen, and kickstarted the steam deck and a bunch of PC copycats. But collectors are their core market.
Physical media has mostly died out. Streaming has almost entirely replaced music, TV, and movies. Ereaders are still growing, but they’re also a huge market, and libraries support multiple ebook borrowing apps with different libraries because ebooks are so much of their job now.
Nintendo makes a handful of games a year. Most switch games aren’t from Nintendo. Most switch games don’t work well without updates. And if you want to talk about how popular the switch specifically is instead of the fact that their core audience is physical collectors, all of the switch’s popularity is because it could play third party games.
You don’t need Nintendo servers to get digital games.
The used market has massive compromises that you’re just ignoring. It doesn’t matter if it’s “only” 1% chance of a bad transaction. Bad transactions happen, and it’s a risk that nullifies much of the benefit if you experience it.
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