A friend of mine is a #Barclays customer, but luckily largely unaffected by their massive tech fail.
One thing they WERE appalled about was the fact the Barclays bird site advice was to “go to Trussell Trust or Citizens Advice”.
That’s basically a) contact a food bank if you can’t buy food with money you have but they won’t permit you access to &…
b) Get legal & benefits advice from a voluntary sector org because a leading big 4 bank is abnegating its core responsibilities to customers. 😡
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@InnerVisioner It seems like this is the go to response for companies & even public institutions. Go get help from charity.
Why is the CAB & other charities carrying the weight & doing the work of companies that profit & social structures where it's their job to help.
The CAB have helped me more than any other organisation ever. Yes that makes them wonderful but that should never be the case
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@sentient_water They are amazing and have helped me as well on other matters, but agree it’s fundamentally wrong that the greediest private sector companies can get away with this attitude.
“Are there no prisons, are there no workhouses?!” - Ebeneezer Scrooge
What the Dickens ?!
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@InnerVisioner It's even charities & government social services.
The CAB give practical help every time.
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