A friend of mine is a #Barclays customer, but luckily largely unaffected by their massive tech fail.
One thing they WERE appalled about was the fact the Barclays bird site advice was to “go to Trussell Trust or Citizens Advice”.
That’s basically a) contact a food bank if you can’t buy food with money you have but they won’t permit you access to &…
b) Get legal & benefits advice from a voluntary sector org because a leading big 4 bank is abnegating its core responsibilities to customers. 😡
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@InnerVisioner
Par for the course for Barclays.
Definitely the high street bank with the shittiest attitude to its customers and one of the worst records when it comes to unethical investments.
And that's a pretty high bar for them to clear as well.
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@essjayjay Hi EssJayJay 👋☺️
Absolutely. They always used to be the “apartheid” bank for a long time. Then this which I’m told is not the first time they’ve messed up their banking network.
But abandoning customers to get help from charities is totally out of order when the shareholders are no doubt doing very well, thank you very much!
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@InnerVisioner
Yes, the apartheid boycotts used to include Barclays bank.
I've read Google reviews of a local branch that suggests their in-person customer service is unhelpful too.
@essjayjay
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@srfirehorseart @essjayjay They were one of the first branches to go near here, so yeah - can imagine they’re clearly not bothered about supporting their customers 😕.
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