Clean my mac, previously a nice and accessible tool, got a fabulous new redesign. You all know where this is going, right? SO I emailed the developer about the now completely broken accessibility. Got An AI immediately thanking me for reaching out and asking if I could provide more details about the issue I am having. So I gave it my initial message containing a few examples and expectation. Now, about a month later, the same AI reached out, summarised our conversation and asked, how was the support? So now I have one less app on my mac. Its definitely cleaner.
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@jakobrosin Nice to hear their support is regressing like the app... /S
I posted about this nearly 2 months ago and wrote detailed explanations of what is now broken. Next day I got a response from a real person who promiced to escalate the issue, she also set me up with a previous version of the app even though I was using it through setapp so I didn't own an actual license for the old version. You're the second person I know who said they got absolutely nothing back after contacting them other than that AI review request.
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@pitermach Yep. I quite liked that app but sad that its now gone. Curious though, what else do you use through setapp?
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@jakobrosin Ulysses, Forklift, Commander One for some things Forklift has issues with, Prizmo, VoiceDream since it's now also there and reads PDF's a bit easier than preview, PDF squeezer, Coderunner and airbuddy. I've also been experimenting with CleanShot which has some useful features for screen shots and recordings like using the window title or application name for the filenames and recording both Mic and system audio with a mix slider you can adjust before exporting a recording, though right now it has a lot of unlabelled buttons that I haven't gotten around to emailing the developer about. I also used to extensively use iStatMenus, but when it had its major redesign the accessibility turned out even worse than the new CleanMyMac.
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@pitermach Thank you. Currently, it was Cmm for me and ulysses, but I probably should go through the list again and.see what can be useful for me
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@jakobrosin Yeah those 2 were my most commonly used as well and since they're both regularly kinda expensive subscriptions I went for it. Iirc a bunch of the apps I listed are also subscriptions
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