Hachyderm.io has its problems as an instance, but they published a GREAT explainer for moderation on Mastodon. It's part 1 of a series, but I found it particularly useful for describing the experience of BIPOC folx compared to white folx.
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
I want to share some sections from the document below, edited for length.
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Some context: a common paradigm we see
Person A: YOU HAVE NO IDEA THE HARASSMENT I RECEIVE!
Person B: Oh no! Have you tried changing instances?
Person C: OMG is your instance not moderated?
Person D: I don’t see it? What are you even talking about?
Person E: Are you reporting these to your mods? People can’t fix what they don’t see!
Person F: Are you reporting these to other mods? People can’t fix what they don’t see!
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Limitations of “Oh no! Have you tried changing instances?”
-Did you know that migrating instances is not as simple as “create account on new instance, point old account to new account”?
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Limitations of “OMG is your instance not moderated?”
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Limitations of “I don’t see it?”
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-Did you know that you can choose to limit who can see your reply to a specific post to “followers only”? Did you connect that this same feature can be used to harass so that the only people who can see the harassment are the harasser and the target?
[Dave's note: this is THE BIG ONE that harassers use. The only people who can see the post are the target and all their harasser buddies, who join in on the harassment]
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Limitations of “Are you reporting these to local or remote mods?”
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Why this is important
Issues with All the Suggestions, Broadly
They assume that the problem Person A is experiencing is easy to solve. If it was easy to solve, then a better assumption would be that Person A would’ve done those things to protect themselves already.
https://community.hachyderm.io/blog/2024/08/12/hachyderms-introduction-to-mastodon-moderation-part-1/
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Addendum to this--I started my time on the Fediverse at Hachyderm. I left to spin up a private instance because I didn't agree with some of the decisions the mods were making, specifically related to Meta/Threads. That doesn't mean the mods there aren't thoughtful or that their ideas should be dismissed out of hand. That's why I'm sharing their blog post.
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