Lately I've been listening to my
portable CD player a lot and I've been
enjoying the music much more than
usual.
Last night, it occurred to me what was
making the experience better: lack of
choice.
The lack of choice I'm talking about
isn't related to the variety of music
available. I have enough CDs to
satisfy my different musical tastes
and, of course, you can still buy more
or burn more.
The great thing about the portable CD
player is that there are no choices to
make while_I'm_listening.
Like a lot of you, I presume, I'm one
of those people who plays around with
the settings on everything. With
computer programs I always root around
in the config files and the menus. My
phone is customized to the nth degree.
The same is true of music apps and mp3
players. The really good ones allow a
lot of customization: there are
equalizer settings and sound effects
with toggles and intensity settings.
And I'm never sure that I've got it
exactly right. So I keep adjusting,
keep doing "A or B" tests, etc., when
I started out intending to actually
listen to music.
Well, all of that is not a problem
with the CD player. It has one tone
adjustment switch (for extra bass).
It's always on, because that usually
sounds best with my particular
headphones. Or at least that's what I
tell myself. I don't want to admit
that I'm a bass-head. I'm too old and
sophisticated for that, right? Back to
the main point: once I've made that
decision I'm done. There's nothing
else to adjust.
But there's another thing that makes
listening to CDs a more peaceful and
immersive experience than listening to
mp3s (or FLACs, AACs, and those
ridiculous WMAs left over from the
days of Zune).
When I use an mp3 player, I'm always
searching through the files for the
next song to listen to. In fact, I'm
so impatient that when I find it I
often don't finish listening to the
song I'm on. I'm never really sure
that I made the right choice with the
next song either. I know that may be
my weird personal psychology, but
given what I'm going to discuss below,
I don't think it is.
In any case, when I put on a CD, I
just listen to the whole thing, and I
actually focus on the music. It's
immersive. It's serene. It's a special
kind of zen.
I accidentally came across a study
years ago in the Harvard Business
Review[1] about marketing and choice.
The author discussed a company that
was trying to sell jam. When they put
24 varieties on display, they got a
lot of attention but made few sales.
When they reduced the selection to six
varieties, they started to sell a lot
more jam.
The author of the article thought that
people became mentally paralyzed by
having too much choice and just walked
away from the decision. When they
choices were reduced to a mentally
manageable number, it became a lot
easier to come to a conclusion.
Equally interesting, the article noted
that even when people made a choice
from among a great number of
possibilities, they were less likely
to be satisfied by it.
I don't know for sure if that analysis
is correct, but it seems tenable to
me. My CD player has a nice sound, but
I think in part I'm happiest when
using it because I have a couple of
simple choices to make: what to listen
to and whether to turn that bass
switch on or off.
On. Always on.
[1] https://hbr.org/2006/06/more-isnt-always-better
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