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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 03:47

Ok serious question to #Jira users. I find using it throughout the day strains and exhausts my brain due to the numerous links, UI features. And when I switch from one tab to another, especially to a Jira page, I suddenly forget what I am supposed to do on the Jira page. How do you all manage this??

Or is it just me??

[#]Tech #techwriter #softwareengineering #software

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Descendants

Written by ck on 2025-01-20 at 03:51

@liztai nah its a fucking terrible mess, everyone hates it but that one PM knows how to use it and its everyone's problem now

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 03:53

@cursedsql welp at lesat i know my brain isn't broken or something lol

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Written by ck on 2025-01-20 at 03:56

@liztai yep, some say all the alternatives are worse and that might be true but nobody has let me use any for like 12 years so /shrug

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 04:00

@cursedsql alternatives that are worse than Jira? Almost afraid to ask what they are lol

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Written by ck on 2025-01-20 at 04:52

@liztai I wrote one in perl in 2006, used ones like Eventum, Gemini, and then some "Forges" which are basically more dev focused

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 05:47

@cursedsql ok I feel like I dodged a few bullets lol

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Written by スランプモード on 2025-01-20 at 03:56

@liztai honestly I try to interact with it as little as possible due to similar issues

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 03:58

@ryan it's a literal brain fuck. my brain is so tired after using that damn thing lol

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Written by Dandelion on 2025-01-20 at 04:08

@liztai I've used it for a long time and IMO it's become something that is a useful and valuable kernel deeply buried under endless layers of ossified middle-management excreta.

It's become a self-justifying everything tool, a management surveillance enabler, cost attribution framework and a massive chore to use.

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Written by Dave Rahardja on 2025-01-20 at 04:13

@liztai I’ve thankfully used Jira for only a few years, but to me the secret is to hide almost all the fields except the ones I use all the time. There are dozens of fields I never care about.

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 04:18

@drahardja oh hehe why didn't I think if that. I wish they'd roll out a minimalist zen version of Jira or something

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Written by Dave Rahardja on 2025-01-20 at 04:19

@liztai I feel the same thing happened to Bugzilla (remember that?) It started out simple, then accreted an unholy number of fields until it became unusable.

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 08:02

@drahardja I feel like I'm like lucky not to know Bugzilla lol

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Written by Enola Knezevic on 2025-01-20 at 05:15

@liztai

=> View attached media

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 05:21

@rhelune bwahahah

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 05:21

@rhelune Funnily enough I worked in the press and method 4 was what we used

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Written by Steven Woolgar on 2025-01-20 at 05:46

@rhelune @liztai surprised it scored that high to be honest.

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Written by Veronica Olsen 🏳️‍🌈🇳🇴🌻 on 2025-01-20 at 07:27

@woolie @rhelune @liztai It would be last on any list of any length. It is a truly awful tool. So is everything else Atlassian makes.

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Written by Enola Knezevic on 2025-01-20 at 07:49

@veronica @woolie @liztai agree! Got rid of Jira but am forced to use Confluence 😫

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Written by Steven Woolgar on 2025-01-20 at 14:37

@veronica @rhelune @liztai at least Jira isn’t as bad as Teams. 🤣

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 14:37

@woolie oddly I prefer teams but then again my team didn't use any project management apps on teams lol @veronica @rhelune

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Written by Steven Woolgar on 2025-01-20 at 14:45

@liztai @veronica @rhelune you prefer teams over Jira or over hot pokers in the eyes?

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-20 at 14:48

@woolie I don't know lemme think for a sec 😆 @veronica @rhelune

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Written by timorl on 2025-01-20 at 07:20

@liztai The way Jira is usually used is extremely bad. It’s a specialist tool with (too) many features, a good PM should be able to use a subset of those effectively, but a non-PM worker should preferably be only exposed to an absolute minimum of them by default. Jira doesn’t have any such UI build in though, and most PMs don’t notice how complex it is, so you end up being expected to do PM work in the middle of just trying to do your job – almost anyone would lose focus with so much significant context switching, it’s definitely not just you.

Best solution would be for management to understand how to use Jira, but that’s hard (and Jira doesn’t make it easier). More practical workarounds are to minimize how much you interact with it, just write the absolute minimum in the tickets, set that you are working on them, and don’t touch any of the other features. Management will probably complain that “this ticket is not correctly assigned” or somesuch, but crucially they will now be talking about tickets that are already done. :blobfoxmlem:

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Written by Elizabeth Tai | 戴秀铃 🇲🇾 on 2025-01-22 at 10:38

@timorl it's the labels that kill me I swear

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