Ancestors

Written by Element on 2025-01-17 at 08:37

🚨Nation-scale Matrix deployments will fail if built on the community version of Synapse.

The community version of Synapse is not designed or intended for use by commercial Matrix hosting providers to serve huge nation-scale deployments. Just as a suspension bridge has a weight limit and will collapse if you exceed it - the same goes for community Synapse.

Deployments supporting millions of users need Synapse Pro.

https://element.io/blog/scaling-to-millions-of-users-requires-synapse-pro/

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Written by Troed Sångberg on 2025-01-17 at 09:28

@element As a tax payer I want my government to use open source. Since Synapse Pro isn't, it's simply not usable for such cases.

Thank you for detailing the need for doing the same development to the open source Synapse as you have already done on Synapse Pro. I hope you do agree, it would be a pity to have to fork.

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Written by Element on 2025-01-17 at 10:27

@troed We'd also like everything to be open source. But the reality is that even with AGPL, we're still stuck in the pattern that enormous deployments use FOSS Synapse without contributing to its dev/maintenance costs.

Every time an opportunity that we're counting on to fund the team turns around and says "oh, FOSS Synapse is good enough, and we can use it for free, bye" we find ourselves needing to provide a very concrete reason not to freeride - hence Synapse Pro.

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Written by sunweaver on 2025-01-18 at 10:12

@element @troed From my experience large scale deployers of software (also FOSS) always want an enterprise SLA, in case problems pop up they can't handle. Wondering who those large deployment orgs are that feel they can go without enterprise support.

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Written by Element on 2025-01-18 at 10:27

@sunweaver @troed the problem is mainly that system integrators turn up saying they can provide that support and sla by using the foss project, and then try to save costs by not working with us as the upstream - meaning the upstream isn’t funded, undermining the underlying project, and increasing the chances of the delivery going wrong without expert support (and with a weakened upstream).

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Toot

Written by Element on 2025-01-18 at 10:30

@sunweaver @troed https://www.heise.de/news/Probleme-mit-Open-Source-Videokonferenz-Tool-Hessen-fuehrt-kurzfristig-Webex-ein-10217839.html is one concrete example, which contributed directly to layoffs at Element in 2022 and 2023 as mentioned in https://matrix.org/blog/2022/12/25/the-matrix-holiday-update-2022/. Synapse Pro is an attempt at us giving SIs a much more valuable reason to work with us as the upstream rather than trying to cut us out.

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Descendants

Written by sunweaver on 2025-01-18 at 10:46

@element @troed The company mentioned in that Heise post is well-known for scrounging in OSS and not giving back much. Been there, seen that.

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