Out of the many things that I love about my job, one of them is that I get to have deep discussions with experts from not just #academia as we work towards building communities of practice. Today, in our Expert Dialogues session for the Digitization project, I learnt so much about human-centered design and design-thinking, something they never taught me when I was a computer science engineering undergrad.
One of the consortium members shared that they'd built this really beautiful app for a rural community in #India, spent a few crore INR in the process, and then no one ended up using it! 😬 I'm glad they are a member of this consortium and were willing to share this so that we don't make the same mistakes! Also learnt that while community members may answer positively to all your survey questions, that doesn't mean they'll actually use whatever digital solution you build - you need to embed yourself within the community and engage in dialogues to get to the crux of the problems they face.
Two of our PhD Fellows are working in the Himalayan region and during the meeting were facing bandwidth issues. Something we definitely need to keep in mind - if we want to design a solution for communities with limited internet connectivity.
@academicchatter
[#]Digitization #ecosystem #EcosystemStewardship #sustainability #CommunitiesOfPractice #HumanCenteredDesign #DesignThinking #research #science #AcademicChatter
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