Ancestors

Toot

Written by Jer-Bear: the Fool 🐻 on 2025-01-16 at 01:25

I canceled a monthly subscription to a news outlet, and they've now billed me twice despite the cancellation

My account on their site says I have no subscription

I emailed them last month, no response

I can't find the link for their Discord anymore b/c it's a subscriber only benefit

Jer-Bear is grumpy

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Descendants

Written by Jer-Bear: the Fool 🐻 on 2025-01-16 at 01:47

I sent another email to their subscription support email address, even though the last one wasn't answered within a month.

I've also now tried their public Contact Us form to explain the billing issue.

If this doesn't work, I'm not sure what options I have besides disputing the transactions with my bank. I don't really want to do that.

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