Okay, weirdness that haven't been able to explain.
In Google Docs, a friend finds that whenever they add headers, all the text following the header is switched to header style.
On investigation, it appears their entire document is comprised of soft-returns rather than hard-returns. They insist all they're doing is hitting the enter key when they move between paragraphs.
The same thing is present in other documents they've edited. Something about their setup seems to be substituting SHIFT-ENTER for every press of ENTER on its own, at least in Google Docs.
Anyone have any clue what could be happening and how to help them put a stop to it?
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