Ancestors

Toot

Written by Ethan Blanton on 2025-01-14 at 11:51

Me to #DigitalOcean support: my droplet has been running for a few days and then kernel panicking with errors in the block layer requiring a reboot, I think there might be a drive problem.

DO support: If your droplet won't boot, it's probably the boot loader [boot loader troubleshooting paste].

Me: ...

I've been happy with these guys for a long time, but this is not confidence-inspiring.

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Descendants

Written by Ethan Blanton on 2025-01-14 at 15:29

Oh good another first liner came back and said he sees some 100% CPU usage and gave me a bunch of links to generic performance monitoring advice, including a slashdot article. Meanwhile the highest CPU usage I see on the graph is THE NODE REBOOTING AFTER THE KERNEL PANIC and it's not near 100%.

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Written by Ethan Blanton on 2025-01-14 at 18:40

Update! A new first-line tech support guy came along, told me it's a boot problem again, and gave me some hints on how to fsck and attach to the recovery console.

None of them have addressed the fact that it's a kernel panic, nor do any of them seem to have any idea what a kernel panic is. Or maybe they're just not even reading the ticket?

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Written by Kaito on 2025-01-14 at 14:24

@elb I've been hosting on UpCloud and pleased with the performance, especially the MaxIOPS storage. Here's a €25 credit https://upcloud.com/signup/?promo=B9R57Y

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