Ancestors

Written by AntiComposite on 2024-12-16 at 14:23

The story from #OpenStreetMap right now: a multi-day outage due to an upstream failure is expected to continue through Wednesday. They paid for multiple redundant links from their well-known T1 ISP, but they both went to the same router which failed without an on-site backup. So the ISP is shipping a new one from California with no estimated time of restoration. The only connection they have to the database is an out-of-band 4G modem, and the failover site doesn't have a complete database copy.

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Written by AntiComposite on 2024-12-16 at 14:30

The OSM Foundation operates on a shoestring budget and doesn't have a huge operations team. They also began the process of transitioning to a different ISP last week, but don't have the fiber hardware to connect there yet, though they're also hoping for that in the next 1-2 days.

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Written by AntiComposite on 2024-12-16 at 14:31

https://community.openstreetmap.org/t/openstreetmap-org-currently-offline-operations-team-are-working-to-restore-15-december-2024-updated/122930 for more information.

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Toot

Written by AntiComposite on 2024-12-17 at 17:01

Update: We're back online as of earlier this morning! OpenStreetMap.org is now being served by the new ISP, as the previous one remains offline.

https://community.openstreetmap.org/t/openstreetmap-org-currently-offline-operations-team-are-working-to-restore-15-december-2024-updated/122930/81

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Descendants

Written by AntiComposite on 2024-12-18 at 00:36

After a 68 hour outage, the original ISP has now restored service. Before the outage, OSM intended to use both ISPs for about 6 months.

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Written by Lucas Werkmeister on 2024-12-18 at 00:57

@anticomposite hang on, I might have misunderstood something here earlier

“they both went to the same router” – OSM’s router or ISP’s router?

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Written by AntiComposite on 2024-12-18 at 00:59

@LucasWerkmeister ISP's router. The OSM infrastructure is redundant, and they have spares in the Dublin datacenter. The ISP had to fly new hardware from California to Amsterdam.

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Written by Lucas Werkmeister on 2024-12-18 at 01:01

@anticomposite ah, that’s disappointing from the ISP then… thanks!

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