Ancestors

Written by Florian on 2024-12-11 at 19:49

Anyone who owns a #mantis Q40 #braille display noticing that thumb and routing keys are no longer passed onto #NVDA after the v2.4 update? Lot of cool stuff, but something seems to have gone screwy #screenReader #blind #humanware

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Written by NV Access on 2024-12-12 at 00:54

@zersiax I haven't seen any other reports of this yet (I don't have a unit to test with myself) - when did the v2.4 update come out? First, try restarting the PC - sometimes that fixes quirky behaviour. Do let me know if it's still happening

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Written by Timothy Wynn on 2024-12-12 at 01:19

@NVAccess It came out, according to the timestamp Tuesday, 10 December 2024, 21:10:21 GMT. I have not updated but can do so and provide info as needed. Assume hwIo debug logging info would be useful to have?

Source: https://support.humanware.com/en-usa/support/brailliant_bi_x_series/software_and_drivers

@zersiax

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Written by NV Access on 2024-12-12 at 01:59

@twynn @zersiax Thank you, that would be useful (either to us, or to Humanware) - but maybe make sure you've got a copy of the older driver if you need to go back as well.

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Written by Timothy Wynn on 2024-12-12 at 02:44

@NVAccess Oh, uh... they don't let you go back, just like iOS, Android, and practically everything these days which is all sorts of nonsense, but I only have it as a HID-compliant display tangentially for work, and my primary display works without issue even though there's a missing dot. I'll do a before-and-after comparison when i have a chance. @zersiax

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Toot

Written by Florian on 2024-12-12 at 03:24

@twynn @NVAccess ahh, forgot to include you. Basically just tried hwio log, none of the keys register at all

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Descendants

Written by NV Access on 2024-12-12 at 04:09

@zersiax @twynn Thanks heaps! I've asked someone else to have a look later today and we'll see if he can shed any more light on it.

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