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Written by CC on 2024-11-20 at 19:59

Looking for tech advice. I have an HP laptop on windows 10. It keeps restarting over & over again. Anyone else had problems with windows 10?

FWIW I'm a complete doofus with tech

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Written by dodothedev🦤💻 on 2024-11-20 at 21:40

@WanabeSelkie @SeaFury

IT Tech here. Could be one of a number of things. Best thing is to run a system diagnostic, which can be done before Windows loads. This will tell you if any hardware (physical PC components) need to be replaced.

I've had similar issues with laptops and from memory it was a faulty RAM stick.

You can find instructions on how to run diagnostics on your HP here:

https://support.hp.com/gb-en/help/hp-pc-hardware-diagnostics

If you need more advice, I'm happy to offer some.

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