An apparently common gap in the handling of name changes by various organisations: propagating the update to their web interfaces, but NOT propagating it to their email notification systems that store user salutation data. It's an issue that won't affect surname changes (since the saved salutations typically don't include that), but it's very noticeable if you've changed your first name.
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Another interesting feature of this is that it gives you a peek behind the curtain as to when different emails are being generated by different systems (for example, the org that prompted this comment updated their main receipt generation system properly, it just didn't flow through to their marketing offer notification system).
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