Ancestors

Toot

Written by squifish on 2024-10-22 at 01:32

I gave a service 3 stars, and they've been apologizing and begging like I'm mad. No, it wasn't great, but I wasn't annoyed ... until I got more follow up about the negative review than the actual issue.

When KPIs distract from performance: a tale of decreasing stars.

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Descendants

Written by scott f on 2024-10-22 at 04:40

@thesquirrelfish I stopped reviewing places on Yelp because after I gave a good-not-great restaurant 3 stars, I felt guilty, like I was harming their business by doing that. And even though I had liked their food from time to time when in the mood, after my 3 star review, I couldn't bring myself to go into that restaurant again.

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