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Written by Paul Southworth on 2024-10-19 at 20:46

Back at the @LabB #RepairCafe today. Fixed a zipper on a boot by adding a stop a little below the top of the damaged zipper. Assisted with teardown of some electric devices (cheap electric kettles are horrible). Glued and taped together a laptop that had been dropped by a child. Fixed a power cord on an electric heater. Fixed another heater by blasting dust out of it. Fixed a string trimmer that had wrapped up a piece of loose wire. And first time I have fixed a sewing machine with a hammer.

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Descendants

Written by clew on 2024-10-19 at 20:47

That’s all delightful plus I am curious about the sewing machine and the hammer!@pws @LabB

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Written by Paul Southworth on 2024-10-19 at 20:51

@clew @LabB The owner of the machine had a replacement part for a stripped gear that was fixed on the end of a metal shaft, and it would not come off. I ended up pounding the shaft out of the gear. We tried pulling on it and prying on it, and it just needed more force.

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Written by Caleb Faruki on 2024-10-19 at 20:49

@pws @LabB very curious: did the repair cafe have any software they were using when you brought in your stuff for repair?

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Written by Paul Southworth on 2024-10-19 at 20:50

@kleb @LabB For the first time, we were using slips of paper stuck on a magnetic whiteboard to manage the queue, in-progress repairs, completed repairs. No software for that.

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Written by Caleb Faruki on 2024-10-19 at 20:54

@pws @LabB pretty efficient! Did you wait long? Any info about what part of the experience was the least smooth?

I've become a bit of a fanatic when it comes to the intersection of repair and software. So any information is very useful!

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Written by Paul Southworth on 2024-10-19 at 20:55

@kleb @LabB I was only doing repairs so no waiting for me. We were busy the entire time.

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Written by Caleb Faruki on 2024-10-19 at 21:17

@pws @LabB ah makes more sense. Then a follow-up question: when you make the work orders, would you describe the work order as more holistic or procedural in terms of how you document it?

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Written by Paul Southworth on 2024-10-19 at 21:35

@kleb @LabB It's just the person's name, the thing they want fixed, and a description of the problem provided by the person bringing it in. Triage happens once someone is available to look at it. We often hand off to someone else when needed (for example I do mostly mechanical repairs, bicycles, mending household items but others do more careful sewing or electronics repairs).

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