Yeesh. Trying to use a corporate travel system. They've genuinely trapped the ability to book travel behind a multiple choice test evaluating whether the users have watched a video explaining how an internal administrative system works.
To anyone building any system ever: the user shouldn't need to learn weird trivia about how your system works. Your job is to make a specific problem go away. Their job is to make other problems go away. UX engineering is great and you should do it.
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