I got a new job. whatsapp group (20 people) is migrating to signal because I don't use it.
https://lemmy.ml/post/19346970
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Before Signal made the boneheaded move of removing SMS support, it was so much easier for me to pitch the idea of using Signal to my friends and family, most of which eventually did make the shift from SMS to Signal messages for reasons like ease of use when it came to group chats, sending images/videos, voice clips, etc.
But now? Now it’s one of those embarrassing moments where I hear back from people basically all saying "your tech recommendations are usually on point but uh, what happened with Signal???" because the app just abruptly stopped supporting SMS and ruined the seamless appeal. SMS support was the perfect way to ease people into shifting towards Signal messages and now the only damn people I know who still know Signal are my most privacy-minded friends/family, while everyone else has switched back to WhatsApp.
Clearly I’m not bitter…😅
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Why did they remove SMS support?
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Think it was related to the messages being insecure and signal didn’t want people to be confused.
If your using signal your messages should be secure. SMS messages aren’t secure. It may have been clear to you when Signal send an sms or an encrypted message, but they need to cater to everyone.
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That just feels like shooting themselves in the foot. Just inform the user SMS isn’t secure. That’s it.
Not being willing to trust the user with the information so they can make a choice is asinine. It’s the same reason why I stopped using Tuta. Complete privacy and security are great but if there’s no option to make things a little more open for the sake of convenience or interconnectivity, I’m just not interested.
Security and privacy shouldn’t be a prison.
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You can’t target UX to the average person. It won’t work for most people. You need to target those that struggle with technology the most to make it accessible.
Signals main unique selling point is its security, not its ease of use. If people fall into useing signal in a insecure way, it can be hard to say signal is a secure messaging app. As many people may be using it insecurely.
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