Ancestors

Written by GravitySpoiled@lemmy.ml on 2024-08-19 at 20:22

I got a new job. whatsapp group (20 people) is migrating to signal because I don't use it.

https://lemmy.ml/post/19346970

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Written by MerchantsOfMisery@lemmy.ml on 2024-08-19 at 21:12

Before Signal made the boneheaded move of removing SMS support, it was so much easier for me to pitch the idea of using Signal to my friends and family, most of which eventually did make the shift from SMS to Signal messages for reasons like ease of use when it came to group chats, sending images/videos, voice clips, etc.

But now? Now it’s one of those embarrassing moments where I hear back from people basically all saying "your tech recommendations are usually on point but uh, what happened with Signal???" because the app just abruptly stopped supporting SMS and ruined the seamless appeal. SMS support was the perfect way to ease people into shifting towards Signal messages and now the only damn people I know who still know Signal are my most privacy-minded friends/family, while everyone else has switched back to WhatsApp.

Clearly I’m not bitter…😅

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Written by BaroqueInMind@lemmy.ml on 2024-08-19 at 21:18

Why did they remove SMS support?

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Written by ForgotAboutDre@lemmy.world on 2024-08-19 at 21:25

Think it was related to the messages being insecure and signal didn’t want people to be confused.

If your using signal your messages should be secure. SMS messages aren’t secure. It may have been clear to you when Signal send an sms or an encrypted message, but they need to cater to everyone.

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Toot

Written by BearOfaTime@lemm.ee on 2024-08-20 at 02:03

Which is a BS argument because the app was VERY clear about it

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Descendants

Written by Luke on 2024-08-20 at 09:50

I think you underestimate how oblivious many users are when it comes to using software.

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Written by toastal@lemmy.ml on 2024-08-20 at 11:46

Honestly that was the initial appeal. Grandma didn’t notice or care that the old SMS app was hidden & just thought there was an update. That ignorance meant she was talking in an encrypted fashion where possible even if accidentally. And since you will need a SMS app anyhow for OTP & other one-off notifications, might as well have it all in one spot. The fact it is different is probably more confusing to some users.

And without that appeal, the missing server code history, the US government funding, centralized service, the requirement of a SIM card (which many places now require ID to get so they can register you in a database), as well as the requirement of bowing to the mobile duopoly (can’t use the service if you have a KaiOS, Linux, or other phone—or without a phone), I don’t know there is much of an appeal. In hindsight, I wish I hadn’t gotten my family on it since I would love to ditch Android.

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