Solving a problem for another person isn't my problem. My problem is the meta-problem (a problem of a problem). My problem becomes how to best assist that person with their problem.
👉 https://www.congruentchange.com/dont-just-do-something/
@estherderby
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Training or Learning?
“The purpose of training is to reduce variety, to get a group of people tackling tasks in the same way; so training reduces variety. The purpose of learning is the exact opposite. Learning increases the individual’s capacity to respond to different situations; it increases variety.” Patrick Hoverstad
https://www.congruentchange.com/training-or-learning/
New blog post by @estherderby
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… actions based on the linear understanding of organizations do not solve problems. They merely move the problems around.
Glenda Eoyang in “Coping with Chaos”.
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"Before you attempt to fix a problem, determine if you have a stand alone problem or a mess." Read Mess or Problem?
https://www.congruentchange.com/mess-or-problem/
@donaldegray @estherderby
[#]ProblemSolvingLeadership #CongruentChange
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