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● 06.25.23

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●● “The Times Said It Carried Out the Undercover Investigation After Hearing of Concerns That Reports to Action Fraud Were Not Being Investigated.”

Posted in Deception, Fraud at 12:45 pm by Dr. Roy Schestowitz

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Image: Call handlers working for the police insult victims of fraud and have been trained to mislead them into thinking their cases will be investigated when most are never looked at again. Report by The Times An undercover Times reporter was among staff who were banned from telling victims that the overwhelming majority of their cases are dismissed, either by low-wage employees at an outsourced call centre or a computer algorithm. Managers in charge of collating police fraud reports also mocked those who lost money as “morons”, “screwballs” and “psychos”. As online and cold calling-scams surge, increasing numbers of people are losing to fraud. Last year there were an estimated 3.6 million incidents, more than a third of all crimes in England and Wales. The Home Secretary has demanded a review of Action Fraud’s performance after an undercover reporter found training cut short, managers referring to victims as ‘morons’ and staff acting unprofessionally in the call centre and on social media. The City of London Police has launched an investigation into the investigative article’s findings published in The Times newspaper on Thursday (August 15). Its reporter obtained a job at Action Fraud’s Scottish call centre, outsourced to US firm Concentrix by City of London Police, using his own name.

Summary: The above report suggests that my personal experience as victim of fraud is not unusual; if crimes are not being dealt with, where are the politicians who are meant to oversee the police?

=> personal experience as victim of fraud | not unusual

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Image: The Home Secretary has demanded a review of Action Fraud’s performance after an undercover reporter found training cut short, managers referring to victims as ‘morons’ and staff acting unprofessionally in the call centre and on social media.

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