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● 10.31.09

●● Novell Cannot Defend GroupWise After Major Embarrassment

Posted in Google, Mail, Microsoft, Novell at 5:09 am by Dr. Roy Schestowitz

Novell mail fail

Summary: With the Los Angeles decision made final, Novell resorts to cheap shots and excuses to defend its proprietary software

SEVERAL DAYS ago it was made official that Los Angeles will dump Novell's GroupWise. There is a lot of press coverage about it, and by no means good press for Novell, which got dumped for performing poorly.

=> was made official | Los Angeles will dump Novell's GroupWise

Here is the relevant part:

=> ↺ relevant part

The migration from the city’s Novell GroupWise e-mail servers will be handled by contractor Computer Sciences Corp. Other applications such as calendaring, document sharing and chat will be handled by Google Apps too.

Novell’s GroupWise is being labeled “slow and crash-prone” in the New Zealand Herald, so Novell responds.

=> ↺ “slow and crash-prone” in the New Zealand Herald

The move will also end the city’s seven-year contract to use Novell’s GroupWise email and record-keeping software, which city workers have complained is slow and crash-prone.A Novell senior vice president said during the council hearing that many city departments were not using the most recent version of GroupWise and reiterated an offer to provide additional services for free.

Microsoft too loves saying that the “most recent version” of Windows will fix everything. It is also common for Microsoft to speak about future (even if imaginary) versions of Windows.

=> ↺ even if imaginary

More damage control comes from Novell’s PR team (the director Ian Bruce even). It’s a poor response that says for example:

=> ↺ damage control

In addition, independent financial data showed that the new system will actually cost more, not less.

No link, no proof, not even a name of the source. Novell also adds FUD about security. Should it maybe use the Sidekick fiasco for more effective FUD? We wrote about it in:

Microsoft Pink is Already Declared Dead and Danger Dies with Permanent Data LossMicrosoft Sued for Data LossLawsuits Against Microsoft Turn to Class Action Lawsuit While Microsoft Mobiles Become Dying BreedMicrosoft Recovers Sidekick Data? Not So Fast!

In short, Novell has lost a major client to the so-called “cloud” and it has only poor excuses to defend itself with. █

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