And even in the hills, I can't escape

Never did figure out why the Dansie Shopping Cart [1] doesn't like our server [2].

[Squid Eyeballs! Squid Eyeballs I say!] [3] [4]C called today (during dinner in fact) asking if I had gotten anywhere with it. After yesterday [5] I didn't care to get anywhere close to a computer (in fact, dinner consisted of Thai curry, whereas everybody else went with the squid eyeball sushi—sigh) but once home from dinner, I started looking into the problem a bit more.

After a few hours, I called Blech tech support to figure out why the simple perl-based CGI (Common Gateway Interface) script wouldn't work.

After a few more hours, I found out some things:

• 1. CGI scripts have to be owned by the account owner and group, not by root or any other user. I was unaware that Blech used the suexec [6] option of Apache [7]—an option I've never used before.
• 2. The Blech tech support call center is not in India, but in Russia, some twelve hours away.
• 3. Neither I nor the Russian tech support could get the Dansie Shopping Cart to run under Bleck. I suspect that it runs under an older version of perl and/or an older version of Apache.

Guess that means the customer will have to switch shopping carts.

Wheee!

=> [1] http://www.dansie.net/cart.html | [2] /boston/2005/01/14.1-2 | [3] /boston/2005/01/15/thumb-squideyeballs.jpg | [4] /boston/2005/01/15/squideyeballs.jpg | [5] /boston/2005/01/14 | [6] http://httpd.apache.org/docs-2.0/programs/suexec.html | [7] http://httpd.apache.org/

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