=> https://www.reddit.com/r/modnews/comments/unhdwz/announcing_subreddit_2_subreddit_modmail/
created by lift_ticket83 on 11/05/2022 at 19:08 UTC
253 upvotes, 45 top-level comments (showing 25)
Hello Moderators,
In days of old when mod teams were bold and wanted to talk to one another, they would do so by appointing one moderator to speak on behalf of the entire team. The chosen one would then reach out directly to establish communication with the other mod team, lead the conversation, and relay any important information back to their own mod team.
Over the years we’ve heard that this game of “moderator telephone” was an ineffective and difficult way to communicate, which oftentimes stifled communication[1] between subreddits.
=> 1: https://i.redd.it/obtnm3fqriy81.gif
Today we’re excited to announce that those days are over! Starting this week moderators will be able to communicate directly with one another by sending modmails back and forth between their teams.
Similar to the limits we place on a new user account's ability to send a modmail, we have placed limits on the ability of a newly created subreddit to directly communicate with another mod team. We’ve done this as a mechanism to limit the potential for harassment and abuse.
Due to some technical limitations on our end, this will not currently work in admin-run subreddits (meaning you cannot send subs like r/modsupport a modmail from your mod team). Please continue to reach out to those subreddits as you did previously. We’re looking into developing a fix for this issue. In the meantime, talk amongst yourselves.
We hope this new modmail capability will usher in a new era of communication, collaboration, and connectivity between mod teams of various communities. We’re excited to hear your feedback, so please drop any thoughts or questions in the comments below!
=> Comment by MajorParadox at 11/05/2022 at 19:25 UTC
42 upvotes, 2 direct replies
I just tested it and it seems you can't respond as the subreddit. Is this on purpose or a similar issue like the admin-subreddit issue?
I can see use cases where it'd make sense to reply as the subreddit, same as responding to users.
=> Comment by Amaras_Linwelin at 11/05/2022 at 19:18 UTC*
32 upvotes, 2 direct replies
There was once content here that you may have found useful. However due to Reddit's actions on API restrictions it has now been replaced with this boring text. -- mass edited with redact.dev
=> Comment by LordKeren at 11/05/2022 at 19:24 UTC
13 upvotes, 1 direct replies
Has this been added to the Public api?
=> Comment by [deleted] at 11/05/2022 at 19:12 UTC
53 upvotes, 1 direct replies
[deleted]
=> Comment by IndigoSoln at 11/05/2022 at 20:27 UTC
9 upvotes, 1 direct replies
This is a nice feature, but I feel like having clear team-wide communication when contacting /r/ModSupport would be more valuable than inter-sub mod team discussions. When I'm contacting you about an issue, I want everyone I'm modding with to be on the same page and not have to rely on just trust.
=> Comment by MajorParadox at 11/05/2022 at 19:41 UTC
5 upvotes, 1 direct replies
Feature Request: If we're a mod in both subs, could it merge it into one modmail somehow? Not sure if that's possible, but I can see it being annoying to have two unreads for every new message.
=> Comment by Justind123 at 11/05/2022 at 19:53 UTC
6 upvotes, 1 direct replies
Can a subreddit be blocked from sending messages to another subreddit? Like if a subreddit and its mods existed to grief another larger subreddit, could all messages be blocked?
=> Comment by MajorParadox at 11/05/2022 at 19:14 UTC
13 upvotes, 1 direct replies
Awesome![1] This will be so useful!
=> 1: https://thumbs.gfycat.com/BlandGloomyAntelopegroundsquirrel-max-1mb.gif
Will there be a separate section for sub-to-sub modmails?
Due to some technical limitations on our end, this will not currently work in admin-run subreddits (meaning you cannot send subs like r/modsupport a modmail from your mod team). Please continue to reach out to those subreddits as you did previously. We’re looking into developing a fix for this issue. In the meantime, talk amongst yourselves.
Ah, that'd be one of the most useful uses for this feature. But hopefully, it will be fixed soon!
=> Comment by techiesgoboom at 11/05/2022 at 19:18 UTC
7 upvotes, 0 direct replies
This is fantastic! Always happy to see these quality of life improvements, especially the simple ones.
=> Comment by N3DSdude at 11/05/2022 at 20:00 UTC
3 upvotes, 0 direct replies
This is such an amazing idea, this will really help with cross community events as well.
=> Comment by Petwins at 12/05/2022 at 21:00 UTC
3 upvotes, 1 direct replies
If I put a message between two subs I moderate and reply to it, what will it look like in mod mail, and will it break?
Will it still show the subreddit I sent it from, even if I'm the one who sent it?
=> Comment by eaglebtc at 22/05/2022 at 00:25 UTC
3 upvotes, 1 direct replies
Couldn't you have limited this to subreddits with at least 3 moderators so it more accurately reflects the "team" aspect of this feature?
Requiring at least a minimum number of moderators to use this feature would limit the potential for abuse when at least two other people know if the third is being an abusive jerk. And if one person would go through the trouble of making two alts to appoint as mods of their own sub, they risk being banned for manipulation, impersonation, ban evasion, etc.
Otherwise, people will start creating subreddits just for the purpose of making sub-to-sub communication look more official.
And don't count AutoModerator as one of the mods.
=> Comment by SolomonOf47704 at 11/05/2022 at 19:18 UTC
4 upvotes, 0 direct replies
This is amazing.
Thank you very much
=> Comment by fighterace00 at 11/05/2022 at 19:32 UTC
4 upvotes, 0 direct replies
Holy crap I really needed this last week
=> Comment by grizzchan at 11/05/2022 at 19:25 UTC
2 upvotes, 0 direct replies
Been missing this feature for years
=> Comment by worksafematt91 at 11/05/2022 at 20:17 UTC
2 upvotes, 0 direct replies
This is really cool and helpful. Good job admins.
=> Comment by p0ples at 11/05/2022 at 20:44 UTC
2 upvotes, 0 direct replies
oh, this is exciting news! our mod team, which cooperate with a couple other subreddits, were just lamenting the lack of a feature just like this the other day! it will make our lives so much easier!
=> Comment by db_voy at 11/05/2022 at 21:00 UTC
2 upvotes, 0 direct replies
This is a great feature for subreddits that are already cooperating but don't have the same mod team. I can imagine subreddits around things like StarTrek, StarWars and similar using this quite often.
=> Comment by CaptainPedge at 11/05/2022 at 21:04 UTC
2 upvotes, 0 direct replies
Wow! A new feature on reddit I can actually use!
=> Comment by Xenc at 11/05/2022 at 21:06 UTC
2 upvotes, 1 direct replies
This is really cool. If someone misses this will muting the sender block the entire subreddit or that particular user?
=> Comment by adalaza at 11/05/2022 at 21:35 UTC
2 upvotes, 0 direct replies
Thank you thank you thank you.
=> Comment by mimicofmodes at 11/05/2022 at 22:35 UTC
2 upvotes, 0 direct replies
Nice, thank you! This will be helpful for trying to deal with brigading from other subs.
=> Comment by PlenitudeOpulence at 11/05/2022 at 22:41 UTC
2 upvotes, 0 direct replies
Thanks for giving this as an option. There are many instances where subreddit to subreddit communication has been needed.
=> Comment by namer98 at 11/05/2022 at 23:30 UTC
2 upvotes, 0 direct replies
FINALLY
=> Comment by adeadhead at 12/05/2022 at 13:43 UTC
2 upvotes, 0 direct replies
This is fantastic. Thank you.
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